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FAQ for Consumers
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FAQ for Doctors
Dear doctor:

Welcome to LaserMyEye!

Curious to know what LaserMyEye is all about?

Please take a moment to read our mission and vision, below. We feel confident that our platform is one which can be embraced as heartily by exceptional medical professionals as by ourselves.

MISSION

Our mission is to enhance the safety and efficacy of laser eye surgery by educating consumers, fostering improved standards for patient care, and promoting the wellbeing of patients who experience poor outcomes

OUR VISION FOR CONSUMER EDUCATION

To increase consumer awareness of the benefits, limitations, drawbacks and risks of laser eye surgery.

Consumer Education Objectives:

Information: Information readily available to all consumers should include detailed information about all known contraindications (absolute and relative) and risk factors; treatment options (procedures, equipment and techniques); outcome statistics (including refractive results, retreatment rates, complications rates and rates of common adverse effects such as night vision disturbance and dry eye); known risks; known limitations and drawbacks; and alternative treatments including non-surgical vision correction.

Advertising Standards: Consumer advertising of laser refractive surgery should comply with all applicable regulatory standards. In particular, such advertising should not cause or advance the formation of inappropriate expectations by consumers, and should include warning labels about the most frequent adverse effects of laser eye surgery, including dry eye and night vision disturbances. (An example of an applicable regulatory body in the United States is the Federal Trade Commission.)

OUR VISION FOR PATIENT CARE
To elevate the standard of care in such a way as to reduce the incidence of adverse effects and long-term complications of laser eye surgery.

Patient Care Objectives:

Informed Consent: Informed consent should be a process which commences well in advance of surgery and of which a consent form is the confirmation. Patient-specific identifiable risk factors for increased permanent side effects (such as pre-existing dry eye and higher refractive error) should be explicitly incorporated in the consent process. No verbal statements should be made which trivialise in the patient's mind the frequency and life-impact of common permanent side effects. No part of informed consent, including signing the consent form, should occur after the administration of sedating medication.

Patient Selection: Patient selection (screening) should acccurately and consistently identify patients with conditions known to increase the risk of permanent side effects and complications, including but not limited to appropriate evaluation of dry eye syndrome and correct measurement of the dark-adapted pupil diameter.

Outcome Documentation: Visual acuity is deficient as a sole measure of the success of laser refractive surgery. Post-operative evaluation should include performance of corneal topography not later than one month after surgery, low contrast visual acuity testing, testing of vision quality or function using validated surveys, and the Ocular Surface Disease Index questionnaire regarding dry eye.

Our vision for complications patients:

To improve the availability and benefit of medical care and wellbeing resources for individuals who experience poor outcomes from laser eye surgery.

Complications Care Objectives

Physician commitment to patient care: The fiduciary relationship between the physician and the patient with an unexpected result should include: (1) maintenance of adequate access to care (regular and emergency); (2) acknowledgement, documentation and investigation of patient complaints; (3) advice about treatment options, including referral to other physicians and outside consultants if indicated; and (4) compliance with statutory requirements for providing patients with written records upon request.

Patient Support Services: An unexpected or poor surgical outcome can cause excessive emotional distress and permanent side effects and complications often have a substantial adverse impact on quality of life. Patients who experience poor outcomes should have available to them an orientation program, regional and/or online support groups, and assistance in accessing medical care including ophthalmologic, optometric and psychiatric.